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Return and Refund Policy

Thank you for shopping at flamcart.com.

Please read this policy carefully. This is the Return and Refund Policy of flamcart.com.

How to Return a Product
Returns Policy
Refunds Policy
How to Return a Product
  1.  Sign in to your FlamCart Account, select My Orders.
  2.  Select the order you wish to return and click on the Manage Order button.
  3.  Click on Return Items.
  4.  Fill in the Return Form. The available return options (drop-off) will be displayed in this form.
Returns Policy

Returns Policy

  • If your product is damaged / defective or incorrect / incomplete during delivery, please contact us in the applicable return form. Your product may be eligible for return or replacement depending on the product category and conditions. See detailed terms in the related section below.
  • Please note that some products are not eligible for a return if the product is "No longer needed".
  • For device issues after use or after the return window has expired, we will refer you to the brand's warranty center (if applicable). For more information about warranty claims, please see our warranty policy.

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of FlamCart packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
Refunds Policy

We issue refunds for digital products within 7 days of the original purchase of the product. When the product returns, the delivery charge will not be refunded.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Digital products

We issue refunds for digital products within 7 days of the original purchase of the product. When the product returns, the delivery charge will not be refunded.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: support@flamcart.com